Virtual Assistant case study: the baking teacher

My client was stressed!

Virtual Assistant case study number two. This was a very big job with lots of components linked to other aspects of the client’s business. Although what I did made my client more money, the main benefit for her was simply that she could finally take a day off and enjoy her life. Continue reading

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Virtual Assistant case study: the website design and development company

Your website is bad!

Virtual Assistant case study number one. New inquiries often want to know what kinds of things I do as a VA so I thought case studies might be a great idea to better explain this. This case study covers the testing and analysis work I do for a website design and development consultant. Continue reading

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I have always been impressed by the high quality of her work

“Joanne has completed work for me on several occasions and I have always been impressed by the high quality of her work, her integrity and efficiency. I would have no hesitation in recommending her services and have no doubt that I shall be working with her again very soon.” Rachel Brown – Secretary Outsource

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7 Gmail labs for a more productive inbox

how you find Labs for Gmail in your settings

Gmail has a whole section called Labs where you can find apps you can use to tailor your account and make it work better for your needs. Some of them are very handy, some of them are just fun and others are absolutely essential!

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Jo is a huge support to my business

“Jo is a huge support to my business. To be able to hand over the fine tuning of documentation, researching and producing guidance as well as writing instruction manuals with clear steps and minimal briefing is a great support.” Global Social Media Consultant – unnamed for confidentiality reasons

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How to become a Virtual Assistant

People are always contacting me to ask how I became a Virtual Assistant and to ask if I can give them tips and advice. Apparently I have a very good business model and they like my website and blog.

Aside from being enormously flattered, I first decided to save time by writing down how you become a VA – which is the blog post below, then I decided to set up a whole website dedicated to showing people exactly how to set up and run a successful VA business

Because I like to help and I don’t do things by halves!
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Without Jo’s expertise, we wouldn’t have stood a chance of making any real use of Twitter

“Jo’s Twitter training started with an introduction for two of us who had only the most basic of knowledge.  She walked us through it in a very methodical manner and described how our business could use it which was most beneficial and key to the success of the training.  Anyone can use Twitter – it isn’t difficult as such, but you do need to know where to look for things and Jo showed us.  Working out how to use it for one’s own business is very tricky and requires a high level of thought and creativity.  Our very clear view afterwards was; without Jo’s expertise we wouldn’t have stood a chance of making any real use of Twitter and the associated software. Twitter is a great tool but, without the knowledge Jo provided on how to operate it, one might as well forget it.” Sue Risley – Baileybridge 

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Joanne has the ability to adapt to every industry and situation

“Joanne is enthusiastic and has the ability to adapt to every industry and situation. Her copywriting for the advice section on our website is accurate, fresh and vibrant.” Charlene Rudd – Brighton & Hove Jobs

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